Technical Support Specialist, Network/Server Support
- Okemos, MI
- Full Time
- Technical Support
Why You’ll Love Working Here:
Working at TechSmith gives you a chance to hone your skills in an open, collaborative, and innovative environment where you can be excited to come into work every single day.
We are a technological melting pot, comprised of nearly 250 uniquely skilled human beings that will continue to stretch your comfort zone – but in a good way. And speaking of comfort, who doesn’t love to show up to work in jeans, eat free snacks, and drink free pop?
With great products and great people behind them, we are always looking for passionate, fun, and, hard working individuals who truly enjoy coming to work and doing what they love. Sounds like you? We’d love to chat.
Are you the person your friends go to for help with their technical problems? Do you have a passion for technology? Do you pride yourself on good communication skills and excellent customer service? TechSmith aims to provide world-class technical support. You would provide front-line written and phone technical support for TechSmith customers. We connect with customers through our support system, e-mail, chat support and phone. In order to fully delight our customers, you must be calm, patient and customer oriented, with the primary goal of customer satisfaction. We need a team player that is both detail oriented and self-motivated. If you have this unique blend of qualities and are looking to join a world-class technical support team we want to hear from you.
Required Skills and Background:
Preferred Skills and Background:
Compensation and Perks:
At TechSmith, we love our employees and are always looking for ways to reward outstanding performance. Our compensation is competitive and based on skills and experience. As a full-time employee you will receive the standard TechSmith benefits package including health insurance, paid time off, 401(k) program, etc. We offer you a unique and growing company culture where you can enjoy your work and advance your career. We wear jeans, drink free pop, and enjoy company-sponsored events. If this sounds like a place you would like to work, please submit your resume and cover letter along with your salary requirements.